Lifetime Warranty Policy Details
Each of our covers listed above comes with a lifetime warranty from date of purchase to the original purchaser. Warranty is not transferable, without consent of WindowWellCovers.com. This warranty does not apply to damage caused by misuse, alteration, improper installation, improper maintenance or abuse. We will replace a defective window well cover free of charge. Proof of purchase is required and replacement is the sole remedy to the purchaser under this warranty and in no event shall WindowWellCovers.com be liable for any incidental or consequential damages, losses, or expenses.
Covers sold on WindowWellCovers.com but manufactured by third-party, including, but not limited to, Monarch and Bilco are not covered under this warranty. Please refer to each individual product page for their associated warranty.
The window well covers we manufacture are non-refundable. The return policy on these products is no returns, unless the cover has significant defects or absolutely doesn’t fit, in which case we are happy to exchange for a cover of equal or lesser value, less shipping expenses.